Effective date: May 1, 2025
At Termite Treatment Ormond Beach, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website and our termite treatment services in Ormond Beach, Florida. By using our site or services, you agree to the practices described here.
Information We Collect
When you contact us or request a termite inspection, we collect information you give us directly. This includes your name, phone number, email address, and the address where you need service.
We also collect details about your property that help us treat it properly, such as the type of structure and any signs of termite activity you describe.
Like most websites, we automatically collect some technical information when you visit. This includes your IP address, browser type, device type, and pages you view on our site.
How We Use Information
We use your information to schedule inspections, provide termite treatment, and follow up on your service. We also use it to give you accurate quotes and to answer your questions.
We may use your contact details to send appointment reminders, service updates, and occasional offers related to termite control. You can opt out of marketing messages at any time.
We use website data to improve our site, understand what visitors find helpful, and make our services easier to access.
Cookies and Tracking
Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help the site remember your preferences and understand how you use it.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well.
We do not use cookies to collect sensitive personal information like your payment details.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to see how visitors use our site. These tools collect anonymous data like page views, time on site, and referral sources.
We may also use third-party services for scheduling, email delivery, and customer support. These providers only access your information to perform tasks on our behalf and are obligated to protect it.
Some third-party tools may place their own cookies. Their use of your information is governed by their own privacy policies.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only as needed to run our business and serve you.
We may share information with trusted service providers who help us with scheduling, payment processing, and marketing. They must keep your information confidential.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. We will notify you if your information becomes subject to a different privacy policy.
Data Retention
We keep your personal information only as long as needed to provide services, meet legal requirements, and resolve any issues. For example, we retain service records for as long as your warranty is active.
When we no longer need your information, we securely delete or anonymize it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. This includes secure servers, encryption where appropriate, and limiting access to authorized staff.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
User Rights
You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete it, or to stop using it for marketing.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe and as required by law.
If you are a California resident, you may have additional rights under the CCPA. Please contact us for more information.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.